If your hearing aids get wet, we advise you to do the following:

• Open the battery door and remove the battery
• Wipe the outside with a dry cloth
• Allow the hearing aids to dry in open air

Do not under any circumstances attempt to dry out your hearing aids in the oven or microwave! This will certainly cause permanent damage. If your hearing aids do get wet and do not seem to work properly after a few hours of drying out, contact your hearing care professional.

Humidity
Depending on the season, humidity, perspiration, and even condensation can cause problems for some people. Levels of perspiration and the style of the instrument are influencing factors.

A variety of 'drying kits' that are effective and very easy to use are available and can be obtained from your hearing care professional. A small investment in such a kit, along with regular use, can add years to the life of your hearing aids.

Each evening, remove your hearing aids before going to bed. Try to get into the habit of opening the battery door whenever you are not using them. This ensures that they are turned off and enables the instruments to dry out during the night.

Pets are not hearing aid friendly
Dogs and cats are often curious about hearing aids, and can be especially attracted to them when they are left on and whistling on a table. Hearing aid repair labs see a number of chewed-up hearing aids that often cannot be repaired. Therefore, it is important to store your hearing aids in a safe place.

When you hearing aids don't work
If you think your Atlas hearing aids are malfunctioning, you should first change the battery and then check for wax. If wax is present, clean the device using the cleaning tool provided with your new hearing aids.  If the instrument still doesn't work, contact your hearing care professional.

How long will my hearing aids last?

On average, hearing aids last 3-5 years depending on a variety of factors, such as care and usage, your particular body chemistry, and whether or not your hearing changes significantly. Should your hearing loss change, Atlas can be adjusted accordingly. Consult your hearing care professional if you feel that over time your hearing aids are not performing as well as they used to.

Keep in mind that your communication needs may change. If there is a dramatic change in your hearing or lifestyle, you may require a different type of device with other features.

Batteries
If sounds become distorted, or your hearing aids are not working, it’s most likely time to change your batteries. When you do this, it may take a few minutes before the new batteries work to their full potential.  Remember to remove the sticky label from the + side of the batteries (if present).   

Battery life varies according to its size and number of hours used.

Batteries are extremely toxic and should be kept away from children, pets, people with poor eyesight and anyone who could possibly swallow them.

Finally, remember to store your batteries in a dry place and keep them away from moisture (swimming pool, sink, shower, rain).